Kitchen Stack Full Blockage & Sink Overflow
1. Lead Received
10:14 PM
2. Dispatched
10:22 PM (~32 min ETA)
3. Job Performed
Motorized Snaking (50ft)
4. Issue Resolved
Full Flow Restored
Case Overview: Resident reported greasy wastewater backing up into both sides of a double kitchen sink. The on-duty technician arrived within 35 minutes, accessed the cleanout valve behind the cabinet stack, and cleared a heavy grease obstruction 38 feet down the line. Camera verification confirmed 100% unrestricted pipe flow.
Commercial Floor Drain Gurgling & Slow Drainage
1. Lead Received
02:40 AM
2. Dispatched
02:48 AM (~28 min ETA)
3. Job Performed
Hydro-Jet Descaling
4. Issue Resolved
Line Cleared & Tested
Case Overview: Overnight utility room drain started bubbling whenever upper floor fixtures were used. Plumber dispatched to Astoria facility, deployed high-pressure hydro-jetting equipment, and flushed out scale buildup that had narrowed the 4-inch pipe diameter.